Administrative Assistant

Business & Growth · Vancouver, British Columbia
Department Business & Growth
Employment Type Full-Time
Minimum Experience Entry-level

Administrative Assistant

Help shape the future of Canadian media. Working alongside the team at Canada’s National Observer you will help grow subscriptions to create a strong revenue stream that will support CNO’s pivotal reporting on the climate crisis, climate solutions and the critical human rights issues of our times.

For more than a decade, Canada’s National Observer has led the digital re-invention of Canadian media, driven the national conversation on energy and climate change, and made history as the first all-digital publication to win a National Newspaper Award and a Michener Award citation.

If you are interested in the operations and business side of journalism and digital media, join the collaborative team at Canada’s National Observer and work remotely in an intellectually stimulating environment.

CNO is seeking a dynamic individual to be an Administrative Assistant reporting to Director of Operations, Janel Johnson. 

As Administrative Assistant you will support CNO's operations and subscriptions teams using:

  • Mailchimp, newsletter and communications email platform
  • Piano, our subscription platform where you’ll track subscription analytics, optimize the various aspects of subscriber communications and provide customer support for subscribers
  • Zendesk, CNO’s customer support platform where you’ll liaise with subscribers
  • CNO’s Drupal Content Management System (CMS)
  • Google Ad Sense for posting display ads to the site
  • Google Analytics for tracking analytics on various stories
  • Facebook, twitter and Instagram analytics for tracking analytics and doing posting on social media


  • Excellent written and verbal English language skills
  • Exceptional interpersonal and communications skills
  • Organized, meticulous and good at record-keeping

  • Interested in operations, the world of digital subscriptions and advertising
  • Familiar with Google Suite and proficient in using Excel and Google spreadsheets
  • Comfortable working with numbers and basic data
  • Passionate about high quality online journalism and rigorous coverage of climate and human rights issues.

You’ll learn about the operations needs for digital media while interacting with our community of subscribers, donors and advertisers. You’ll gain a great perspective on the media landscape in Canada and the world.

This is an opportunity to be part of a diverse team that’s reshaping journalism in Canada and positively impacting the future. Be at the centre of where news happens.

This is a full time position. To apply upload your resume and cover letter explaining why you'd like to work at CNO here. Open until filled.

Only short-listed applicants will be contacted for this posting. Thank you for your interest in working for Canada’s National Observer.

Thank You

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  • Location
    Vancouver, British Columbia
  • Department
    Business & Growth
  • Employment Type
  • Minimum Experience